Katie Smeal

Katie Smeal

Senior Customer Advocacy Manager
DocuSign

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About this Speaker

Katie Smeal recently joined DocuSign's Customer Advocacy team as a Senior Customer Advocacy Manager. Katie graduated with a degree in Public Relations and Communications and began her career working at a PR agency in Atlanta, Georgia. Katie was introduced to Customer Advocacy through VMware's acquisition of Atlanta startup, AirWatch. 

Katie has experience building and launching a global customer advocacy community, managing a reference program, securing customer keynote speakers for an event with more than 20K attendees, and more. 

Working in Customer Advocacy has given Katie an opportunity to apply her communication skills, support her passion for storytelling and her desire of connecting people and developing meaningful relationships. Katie believes the customer voice is the most important area of focus for all businesses. Katie is passionate about getting to know customers and identifying opportunities to tell their story and elevate their voice. 

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