Customer Marketing Summit

Harness the power of customer advocates to drive revenue growth

September 30, 2021

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What will you learn?

✅ Reduce churn and improve customer lifecycle marketing

✅ Develop customer advocates, community and CABs

✅ Use success metrics to prove ROI and earn buy-in from key stakeholders

✅ Engage existing customers, drive product adoption and communicate new releases effectively

✅ Maximize testimonials and case studies

✅ Efficiently manage your customer feedback loop 

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Say hello to our awesome speaker lineup

We couldn't be more excited about our lineup. Which talks will you be checking out?

Thank you to Crowdvocate for their support as the headline sponsor for the Customer Marketing Summit.

Make sure you pre-register for their awesome workshop The Playbook for B2B Customer Marketing and Advocacy at Scale and check out their keynote session What I Learned From Some of the Best Customer Marketing & Advocacy Teams in the World.

Why should you attend?

One jam-packed day dedicated to improving and elevating every part of the customer marketing function. Still not convinced?

Just listen to what our community said about our last Customer Marketing Summit:

"Have to say how much I loved these sessions today! It's so awesome - after 6-7 years doing advocacy marketing and wishing there was a conference for us"

Advocates, Referrals & Case Studies
Communicating Product Updates
Customer Lifecycle Marketing
Defining OKRs & Success Metrics
Loyalty, Retention & Reducing Churn
Customer Intelligence, Voice of Customer & Feedback
Panel: How to Increase Product Adoption and Communicate New Releases Effectively 30 September 2021, 09:15 PM
Alex Conners, Kimberley Lim & Kanishka Pandit
Panel: How to Build a Successful Ambassador Program of Customer Evangelists Through CABs 30 September 2021, 03:10 PM
Carrie Timms, Emma Datny, Bridget Heaton & Anita Raj
A/B Testing: Your Ticket to Defining High Intent Customers for Funnel Acceleration 30 September 2021, 05:00 PM
Stephanie Menz Senior Manager, Customer Marketing, Toast
What I Learned From Some of the Best Customer Marketing & Advocacy Teams in the World 30 September 2021, 04:30 PM
Gal Biran Co-founder & CEO, Crowdvocate

What is customer marketing?

That's what we asked our community, and the debate that ensued told us that there is a lot to discuss, so, what do you think?

"The process of providing your audience with the types of communications and experiences they need, want, or like as they move from prospects to customers then, ideally, to advocates."

Our expert speakers will debate definitions, roles and responsibilities of the role... check out the speakers.

Want to partner?

Bringing together 1500+ attendees and 20+ speakers, the Customer Marketing Summit is the ideal platform to demonstrate your brand's prowess and engage with our global audience of marketing decision-makers. 

There are lots of ways we can work together - drop us a note, check out our media guide, let's chat.

Get in touch

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